Hi!

I'm Gustavo Navarro! Let me introduce myself in a few words: I have 9 years of experience, and I love to solve problems. I realize this may sound cliche, especially when discussing design, but there isn't a better term to express how I behave at work. I basically go into things with an objective in mind and don't stop until we have the desired outcome. I guess my curiosity make me a generalist by nature.

Throughout my life, I have experimented with a variety of hobbies: video editing, game creation, web development, graphic design, guitar, digital marketing, investments, motion design, entrepreneurship, and so on. Even though product design is what I really like to do, I believe that my experiences have all helped me become a better problem solver by helping me make connections and communicate with people from different backgrounds.

I invite you to navigate through the chapters of my trajectory

domain
Corporate
2017 - Current
rocket_launch
Startup
2015 - 2017
face
Freelancing
2015 - 2015

Top 5 strengths

1.
Responsibility
I take ownership for anything I commit to
2.
Arranger
Arranging things in the most productive configuration
3.
Learner
The learning process is exciting to me
4.
Ideation
My mind is always looking for connections
5.
Restorative
Motivated by complex and unfamiliar problems
Results of 34 CliftonStrengths arrow_outward assessment by Gallup.

Corporate: B2B SaaS product from zero to hero

Organize Cloud Labs/Accenture

Jun 2017 - Current

Challenges

  • Niche product
  • Almost impossible to interview key decisors
  • Very complex subject (development activities in a specific platform)
  • Rigid process to engage clients

Highlights

  • Design system implemented (coded in storybook)
  • Budget management
  • Go-to-market strategy
  • Enhanced processes & productivity
  • Data-driven design
  • Team building
  • Negotiation & relationship building

The company was interested in building their own products, and I was the first designer hired for the task. Around 2018, we began working on CODA, which is essentially a B2B product designed to assist those who work with the ServiceNow platform. It began as a development best practices analysis and has since evolved to add value at various stages of the user's journey.

CODA was born out of our own company's pain points: how to ensure the quality of the code we deliver when we have several developers who are still learning the technology? We then saw an opportunity to create a tool that would automatically help to ensure quality while also assisting these new employees in learning. The business goal is to generate recurring and highly scalable revenue while also using the tool to gain a competitive advantage for the company's services.

We released the product in late 2019, continued to evolve it, and I became the manager of this area, overseeing both designers and developers. Accenture acquired the company (Organize Cloud Labs) in 2020, and we continued to work on expanding the product, but with new challenges. My current goal is to reach the break-even.

Startup: a lot of learning in a Software House

2Mundos

Sep 2015 - May 2017

Challenges

  • Working with clients from a different culture
  • Dealing with many contexts at the same time
  • A lot of new information to absorb

Highlights

  • Game design, mobile design, and design for web
  • Tool-agnostic
  • Freedom to experiment
  • Project management

Freelancing: entrepreneurship adventure

Loupp

Jan 2015 - Dec 2015

Challenges

  • Prospecting clients
  • Organizing processes and methodologies
  • Lack of knowledge

Highlights

  • Learned to manage expectations
  • Developed negotiation skills

Education

ESPM - Escola Superior de Propaganda e Marketing

Master of Business Administration - MBA, UX Design Strategic Management

2018 - 2020

IMT - Instituto Mauá de Tecnologia

Design

2012 - 2015

Certificates

Get your product used: adoption and appropriation

Interaction Design Foundation (IxDF)

2021

UX management: strategy and tactics

Interaction Design Foundation (IxDF)

2020

Let's work together!

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